Agents of change

In this report, we’ve identified six crucial ‘agents of change’ that every organisation should prioritise as part of its approach to digital transformation

How out-tasking can bring flexibility to IT service management

Meeting the ever-growing needs of the modern enterprise requires IT managers to make some critical decisions. One such decision is whether to retain IT service management in-house, or outsource to an expert service provider. While both approaches have their advantages, IT decision makers may also find certain limitations. Your in-house activity can only scale to the […]

Cloud adoption: avoiding bill shock

The adoption of cloud services has wide appeal across the boardroom, promising reduced operational complexities, enhanced customer experience and a range of new revenue opportunities. One of the most common expectations among C-level executives is that the cloud will serve to reduce the cost of IT operations, replacing a CapEx-intensive on-premises environment with an agile, […]