NHS Blood and Transplant provides blood, diagnostic and therapeutic services to every NHS Trust in England, and organ donation and transplantation services across the UK. To support these potentially lifesaving services, the IT function is focusing on modernising its estate to provide a strong and stable platform for the operation of safety critical services.

In order to complete strategic and tactical initiatives, including building new services and streamlining existing technologies, NHS Blood and Transplant sought a technical services partner that could offer specific skills to complement those in its Technology Services team. Proact will offer engineering resource in areas including: networking, servers and virtualisation, SAN storage, Microsoft Azure, Microsoft Office 365 and security. By utilising Proact’s advanced skills in these areas, including accredited resource for specific responsibilities, NHS Blood and Transplant can ensure that it is offering an enhanced experience to donors, patients, hospital customers and staff.

Cultural fit was a huge factor when NHS Blood and Transplant was choosing a partner. Proact’s resource will harmoniously collaborate with staff and will report into the organisation’s Technology Service Managers. Proact will also embed a Technical Account Manager who will offer an in-depth understanding of NHS Blood and Transplant’s internal systems, processes, goals and cultural factors to identify the right Proact resource for each task.

Neil Hatfield, Head of Technology Services at NHS Blood and Transplant, says: “Our work is vitally important to the NHS and our work helps to save or dramatically improve the lives of thousands of people each year. The intention of the IT team is to deliver strong technical services to underpin this work. This means we need the right skills on-board to ensure quality and efficiency.

“We will work with Proact for the next two years on a call-off basis which means we can leverage their team’s broad skillset, as and when we need it, as multiple projects develop. The aim is for their resource to work seamlessly with our internal staff and truly become part of our team.”

Martin Thompson, Business Unit Director of Proact in the United Kingdom, says: “We have always strived to employ skilled experts across various data centre practices in order to support customers on their digital journeys. NHS Blood and Transplant’s decision to work with us pays testament to the knowledge and experience we can offer across the likes of cloud, networking and security, and we look forward to supporting them with their upcoming technical projects and programmes.”

For more information:

Danny Duggal, Head of Strategic Communications & Brand, Proact IT Group AB, tel. +46 733 566 843, danny.duggal@proact.eu
Faye Morton, Marketing Copywriter, Proact IT UK Ltd., tel. +44 1246 266 389, fmorton@proact.co.uk