
A solution to align business and IT
In recent years, the IT department at housing association Haag Wonen has worked hard to become a more service-orientated, strategy-focused team. In order to provide the right housing and services for tenants, the streamlined IT workforce needed to find a way to concentrate on these vital services, rather than developing and managing applications.
Haag Wonen is one of the three largest housing corporations in The Hague. It owns 22,000 residential buildings and 2,500 commercial properties.

Monitoring
Proactive monitoring of storage and backups

Reduced risk
Significantly decrease the risk of data loss

Expectations aligned
IT can focus on strategic initiatives

The challenge
Haag Wonen had a small, dedicated IT team that had no time to focus on strategy and future developments. Accepting that an alternative route to IT service management was needed, the housing association sought a new approach that involved outsourcing day-to-day tasks. An area that Haag Wonen decided to outsource was data management. With this in mind, the team started to search for a partner that could propose an effective solution for storage, backup and disaster recovery operations.

The solution
Haag Wonen decided to opt for various services from our portfolio of flexible, reliable and secure Managed Cloud Services. These included Disaster Recovery as a Service, Storage as a Service and Backup as a Service. Furthermore, our experts will help Haag Wonen develop a futureproof plan for IT service management by conducting a Business Cloud Alignment workshop. This will help the organisation determine the right cloud for the right workloads.
Proact is playing an important role in our transition from being an operations-centric IT department to a more service-orientated team that support the wider organisation.
Read the full case study
Related resources

Is your security in sync with your needs?
Take this quiz to find out how well prepared you are to leading a joined up security approach in your organisation

5 crucial points your board needs to understand about IT security
This checklist is designed to help IT managers as they look to help senior executives with understanding security

5 questions you should ask your CEO
Here are five key questions we think you should be asking your CEO to open up conversations around security

How to secure a spot at the C-level table
In this infopaper we outline three ways you can help cement your importance to the C-suite

4 cyber fundamentals for protecting your critical assets
Follow this checklist to help create a robust system for data protection in your organisation

The characteristics of a cloud assessment that doesn’t end up gathering dust
Gain insight into the areas you should be exploring by conducting a cloud assessment. Learn how

How to create real chemistry between business and IT
Read Proact’s eBook for a range of in-depth advice that doesn’t just focus on technology, but looks at how IT can become a real business enabler

Become a demand-supply organisation in six steps
Here's some simple steps to help you become a demand-supply organisation

How to convince board members of a move towards or in the cloud
Take a look at this checklist to gain insight into the factors that the board wants to know about, helping your cloud plans get signed-off

Even good clouds go bad
Don't false start on your journey to the cloud - use our checklist and discover key steps that can ensure cloud success

10 characteristics of a flexible cloud contract
Keep control when you're when you're architecting your route to the cloud with this checklist

Is the hybrid cloud right for you?
A "cloud first" strategy should be driven by real business needs and clear benefits. Read this article to enable a successful cloud deployment