Deciphering an IT model to improve efficiencyDownload the case study
Proact protects Woonconcept’s digital assets with 24/7 management
Housing association Woonconcept is looking to introduce a new facilities vision called ‘Thuis op je werk’. The Computerisation, Automation and Facility Services department is also aiming to become a self-sufficient team but in order to achieve this, the team needed to figure out what to do themselves and what should be outsourced. Woonconcept chose to hand over the management of its storage and backup environment to Proact.
With 12,500 homes, garages and business properties in three municipalities – Hoogeveen, Meppel and Steenwijk –Woonconcept’s 100 employees are tasked with finding accessible homes for those in need.
Secure, remote monitoring and support from round-the-clock Network Operations Centres.
One point of contact available 24/7, backed by XLAs to ensure service quality.
We provide patches, upgrades, health checks and service reviews.
In order to service its tenants sufficiently, Woonconcept needs 24/7 access to its data. Previously, Woonconcept managed the storage and backup environment. The IT department, consisting of ten employees, handled this in a reactive manner. Because of this, potential capacity problems weren’t noticed in time, which sometimes resulted in downtime. Woonconcept is now slowly working towards becoming more coordinated and organised.
Proact provided a range of advanced services from its extensive portfolio of infrastructure and cloud solutions; Disaster Recovery as a Service (DRaaS) and Service Management for Storage and Backup. These data management services are part of a broad spectrum of secure, available and flexible Managed Cloud Services. All of these are built on proven technology, complemented by Proact’s expertise and experience, which is accessible on a 24/7 basis.
What I particularly like about Proact’s services, is that they are always willing to go the extra mile.
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