Set your business free
Technology was supposed to set businesses free, but all too often it can become a source of organisational sclerosis, with companies of all sizes and sectors now struggling with IT complexity and integration issues. IT departments are under enormous pressure to do more with less, and they’re not helped by the rising expectations of users who have become accustomed to the “App Store” model of IT. While it takes IT time to provision new services or resources, employees expect to access the tools they need instantly.
By automating IT service delivery, operations and management, organisations can unleash business agility and enhance competitiveness by eliminating IT sprawl and removing a multitude of the most time-consuming, low-value and error-prone tasks. This whitepaper will arm you with the knowledge to make the correct strategic decisions on the road ahead and undertake automation with confidence that it will truly work for your business.
What you'll learn
IT as a Service
How automation can power IT as a Service
Workflows
Ways to design and build automation workflows
Partners
Ensure quality by finding the right service partner