The path to the IT manager of 2020

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The future belongs to the curious

As a modern IT specialist, it's essential that you strive to strike the perfect balance between exploitation and exploration, making the most of what you currently have and ensuring that you're investing in the right things. All in all, you need to create chemistry between business and IT. Not only will this relationship make your day-to-day life easier, but it will encourage fresh and bolder investments in knowledge, infrastructure and management services. Are you daring enough to ask questions and to challenge the status quo? Use this helpful infographic to take a look into the future of your IT department.

What you'll learn

Architecture

Architecture

How to future-proof your infrastructure

Skills

Skills

What your role will involve

KPIs

KPIs

What the business will expect from IT

Customer experience

Customer experience

Ways to deliver services that end-users want

Feeling

Feeling

Ensure job satisfaction and success

Research

Research

Discover what organisations really think

Look into your future

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