Database services

Affordable, essential 24/7 Oracle and Microsoft SQL management

Get the vital support your business needs

Because databases underpin critical business applications, poor database performance or failure can have serious consequences. Few organisations, users or customers are happy to tolerate slow performance. And no-one wants to be offline. In addition, databases are complex and difficult – and employing your own in-house database manager can be costly. The good news is, our experienced Oracle or Microsoft SQL experts will get the best from your databases 24/7, for an affordable monthly subscription.

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Why choose us?

Why choose us?

We've been successfully managing databases for large financial institutions and public sector organisations for over a decade. We manage multiple platforms in different countries across the world. This broad knowledge base means we can get more out of your databases – and help your organisation go further than ever before.

Get the best from Oracle and Microsoft SQL

Get the best from Oracle and Microsoft SQL

We provide 24/7 remote monitoring, support and management to ensure that your databases – and your organisation – work as well as they can. This means that your databases – absolutely fundamental to your business – get the attention and skills they need, without tying up your own staff. And because we offer 24/7 support, we provide a service a 9-5 team would struggle to match.

 

Affordable. Flexible

Affordable. Flexible

Our charges are affordable and are based on number of instances, number of servers and the feature sets you require, such as high availability and data protection. We can run the service on-premises, in our data centre and/or in the AWS and Azure public clouds.

Focused on business

Focused on business

We work closely with your organisation, your developers and your application management teams to create an available and optimised database that supports your business-critical applications. Our work is based on procedures from ITIL (Information Technology Infrastructure Library), a set of detailed practices for IT service management focused on aligning IT services with the needs of business.

Choose the right support

Choose the right support

We're flexible. So you can choose the type of support you get from us, depending on your needs. Two of our packages, Premium Support+ and Service Management, offer a great starting point. Service Management means your organisation enjoys the most benefits, as it covers more ITIL procedures, including incident resolution and change management.

 

Benefits

Flexible costs

Flexible costs

Pay monthly. Scale up or down as needed

Secure

Secure

We're ISO 27001 accredited

The right skills

The right skills

Without having to recruit or train for them

24/7

24/7

So your databases get the attention they need

Visible

Visible

Keep an eye on events via your own portal

Up-to-date

Up-to-date

Thanks to regular patches, upgrades and health checks

What our customers had to say

E-business is running 24/7, therefore service availability is a key factor for us. It is also important that our partners are competent and willing to work with us on new development projects. In addition to infrastructure management, Proact is also offering us the ability to work with our development team.

Hele Hammer, CEO, Telema

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