Our professional services capabilities

A look at our people and what we do, from implementation to support

An introduction to everything we can do

Our professional services cover everything from consulting, assessment and design, to implementation and support. Our consultants' broad expertise, combined with our collective experience, allows us to deploy today's complex IT systems and services with minimum risk. We're comfortable delivering bespoke solutions as well as fixed deliverables for fixed costs.

Download our Professional Services catalogue
Our people

Our people

Our fully-accredited vendor, pre-sales and consultancy teams deliver to the highest standards. As we've been doing this since 1994, our 450 consultants have achieved more specialisations than most of our competitors – and we're adding more all the time.

This is important when it comes to delivering projects associated with today's complex IT environments, involving different hardware and software from multiple suppliers. Because we can draw on our collective expertise to get everything to work together. We rely on people who already work for us, whose performance we can count on.

We think trust is vital. So if you want to know more about the people responsible for delivering your projects, ask us for their CVs and we'll be happy to send them to you.

Our implementation services

Our implementation services

Our professional services team can help with every single stage of implementing your new system or services, from initial assessment, through to design, migration, transition, delivery and optimisation.

To ensure everything runs on time and to budget, we also offer project management and project coordination. You can can read more about each one of these services in greater detail by navigating from the 'professional services' homepage. Struggling with a partner, service or system? Ask about our health checks.

Packaged? Bespoke? We offer both

Packaged? Bespoke? We offer both

Our professional services allow us to offer fixed deliverables for fixed prices. Because they involve tried-and-tested procedures and processes, we're able to say how long they'll take and how much they will cost. However, technology is always changing and every organisation is different and faces unique challenges.

That's why our professional services team also offer completely bespoke services and solutions, depending on what you require. Our experts are always ready to innovate on your behalf. And you can be sure you'll still enjoy complete transparency when it comes to costs.

All the support you need

All the support you need

In addition to offer project management and coordination, we also offer a variety of other support services, to ensure that your organisation gets the best from its technology. We offer two and three-day courses, on technology such as NetApp, Pure Storage and Commvault, to teach your people how to configure and manage your new systems.

And our work doesn't stop when your system or service is up and running. We believe long-term relationships benefit everyone and it's our aim to become your trusted IT partner (as we already are for 1000s of organisations across Europe). For this reason, we're keen to offer all the post-sales support and technical advice you need.

Our own build centres

Our own build centres

We operate our own engineering build centres, allowing us to offer you a variety of pre-build options. As the name suggests, this services sees us pre-build and test solutions offsite, before they reach you. This has several advantages.

It means that any disruption on your site is kept to a minimum, because we've already built and tested everything before it gets to you. This reduces the chances of big delays due to 'small' issues, such as missing or incorrect cabling.

Learn more about our pre-build services

Benefits

Lower risks

Lower risks

Experienced teams, proven procedures & knowledge sharing

Faster deployments

Faster deployments

Thanks to tried-and-tested methods & our expertise

Flexible

Flexible

Fixed deliverables/costs & bespoke services both possible

Broad knowledge

Broad knowledge

Wide range of accreditations help with today's complexity

Experienced

Experienced

We've been dealing with every aspect of IT since 1994

Supportive

Supportive

Specialist training & ongoing advice from qualified experts

What our customers had to say

Proact’s team provides high quality support and professional services. They deliver the technology using a smart approach based on experience.

Virginijus Obolevicius, Head of IT Operations Department, SEB Bankas

We are planning for a gradual migration to the cloud, a process which is facilitated by the flexible and scalable cloud solution offered by Proact. We also expect to benefit from Proact as advisors, thanks to the Group’s broad expertise which covers the cloud as well as our current IT environment.

Gürhan Özay, IT Manager, Colly Company AB

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Success stories

Bell & Clements

Proact has designed and implemented a holistic solution for storage, networking and backup for the international insurance broker

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University of Gloucestershire

The university has entered a new IT paradigm by working with Proact to transform its entire infrastructure estate and operational model

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Howard Kennedy

Learn why Howard Kennedy chose Proact's Storage as a Service to support future growth

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