Transition

Our service-centric approach simplifies planning & reduces risk

Transitioning services is complex and few organisations have the resources or expertise to manage the process in-house. Our experts take a no-nonsense business and service-centric, rather than a traditional technology-centric, approach. This enables us to reduce risk, simplify planning and minimise disruption, to successfully transition your service.

What is service transition?

What is service transition?

Transition could mean moving one or more of your IT services to a new platform in your own data centre, in our data centre or in the cloud. It could also mean us taking over responsibility for managing that service from you or from your incumbent service provider.

 

Successful transitions since 1994

Successful transitions since 1994

We've been managing successful transitions for organisations of every size since 1994. We take a no-nonsense, service and business-centric approach, making sure we understand your organisation inside and out, right at the very start. We then follow a tried-and-tested, 6-stage, ITIL-based methodology to ensure we deliver your service successfully.

Ten years' cloud expertise

Ten years' cloud expertise

Our cloud implementation services enable organisations with limited resources or cloud expertise to transition to a multi-cloud platform supported by our skilled technical engineers and seasoned project managers. In the hybrid world we live in, our skills have never been in such great demand.

 

Cloud consultancy, design & deployment

Cloud consultancy, design & deployment

Our support starts with cloud transformation consultancy and runs right the way through to design, purchase and implementation of your best-fit cloud solution. We use the term best-fit to describe what's best for you. We're free to help you explore what this is because we're independent and have no vested interest in recommending you a particular system or technology.

Service transformation

Service transformation

If transition means moving your IT service, transformation means 'improving' it, with agreed projects that bring your technological environment to desired productivity levels. It can happen after, or in parallel, with transition. Our experience means we know what works and what doesn't, and this saves our customers a lot of time, hassle and money.

Benefits

Fast

Fast

With many processes happening in parallel to save time

Successful

Successful

Thanks to tried-and-tested methods, phases and pilots

Quality assured

Quality assured

Thanks to a series of functional tests and validations

Minimum disruption

Minimum disruption

Because we analyse the risks carefully in advance

Better handovers

Better handovers

From merging management & project teams

Engaging

Engaging

Communication, consultation & workshops are key

What our customers had to say

Proact defied the odds to deliver an extremely challenging brief. BiP now benefits from a simplified, cost-effective, secure and highly flexible IT environment that is cleaner and easier to use – and this would have been impossible without Proact’s expertise.

Grant Smith, Head of IT, BiP Solutions

Proact demonstrated a lot of commitment to and interest in supplying us with a solution which meets our precise requirements. We now have a secure, more adaptable IT infrastructure which is supplied as a service, with an agreed service level.

Helena Engström, Chief Project Officer, Skandiatransport

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Success stories

Comcare

When significant customer growth challenged Comcare, the firm tackled this hurdle with a Proact Hybrid Cloud solution

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Samhall

Proact helped Samhall migrate to Office 365 - learn more about the company's transition

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LoQutus

When LoQutus' existing on-premises infrastructure reached the end of its life, the firm chose Proact to host its environment. Find out why

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