Case Study

CSC Telecom

Infrastructure as a Service (IaaS) provides CSC Telecom the flexibility to adapt to the organisation's evolving needs.

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CSC Telecom has been providing telecommunications and communication solutions to companies since 2003. Its experience and technology allow it to help companies implement high-quality and modern solutions that improve the company’s communication with customers and facilitate daily work, as well as digitise business processes.

Challenge

Cooperation between Proact and CSC Telecom began in 2016, when CSC needed to expand its IT  infrastructure. As its business was growing, CSC Telecom was in need of an enterprise IT infrastructure to meet its customers’ needs. Although CSC Telecom had great IT knowledge , it did not want to use internal resources on its infrastructure. It was looking for a partner that could take full responsibility for design, implementation and maintenance.

Proact offered us a cloud solution that helped ensure greater efficiency and the operation of our IT infrastructure.

How we helped

The professional IT team at CSC Telecom appreciated that Proact had the right skills, knowledge and competence required to offer a successful operation for its IT infrastructure.

We offered:

1. Infrastructure as a service that helped reduce IT costs, leaving the care of server installation, hardware, deployment and maintenance to us

2. Backup and recovery remains a challenge as data volumes grow. The service offered by Proact provided data security, backup and recovery, and it is very cost-effective

3. The most common use of Monitoring as a Service (MaaS) is online status monitoring, which continuously tracks the status of applications, networks, systems, instances, or elements that can be deployed in the cloud

Benefits

  • Reduced risks
    With Proact’s strict service level conditions
  • Increased data availability
    Reduced downtime with 24/7 Service Management
  • Flexible cost model
    Estimated IT expenses. A monthly cost model that provides a scalable service and predictable IT expenses
  • Enhanced service levels
    With Proact enterprise level infrastructure

Key components

  • Infrastructure as a Service
  • Backup as a Service
  • Monitoring as a Service

About the customer

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