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Case Study

Pro-Duo

Proact delivers infrastructure makeover to improve reporting speed and performance.

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PRO-DUO logo - Proact customer

Industry

Solution provided

Pro-Duo, an international retailer and distributor of professional beauty supplies, selected Proact to update the IT infrastructure environment at its European headquarters in Ghent. The aim of this project was to improve performance and reduce management costs. Part of Sally Beauty Holdings Inc., Pro-Duo is a provider of professional beauty supplies, and has a revenue of $3.6 billion annually. Through the Sally Beauty Group, the company sells and distributes through over 4,700 stores throughout the United States, the United Kingdom, Canada, Puerto Rico, Mexico, Republic of Chile, Belgium, France, Ireland, Spain, The Netherlands and Germany

Challenge

In Europe, around 200 stores and the company’s offices and warehouses are largely dependent on the storage environment at Pro-Duo’s Ghent headquarters. So when this environment became outdated, Pro-Duo went looking for a replacement.

Better performance was on top of the beauty supplier’s wish list as a fast system is essential for developers to test new innovations. Such improvements would benefit staff across various departments, allowing employees to generate reports, to gain insight into business performance, much more efficiently.

Proact immediately offered us an implementation plan which included all the steps that had to be taken – this was really convenient for us
Tom Debruyckere, Senior Server Infrastructure Engineer, Pro-Duo

How we helped

Designed using Pure Storage enterprise all-flash technology, Proact helped Pro-Duo migrate to the new platform and planned 20 days for this work. But thanks to the specialist skills on offer at Proact, the new storage environment was ready to use within 10 days. Now, Pro-Duo benefits from better performance, simplified management and a redundant set-up. Furthermore, the company is able to generate business reports faster.

The new environment is fully redundant meaning that in the case of failure, any issues can immediately be remediated. In addition, the system is up to 5x faster than before, greatly reducing the time it takes to generate reports.

Tom Debruyckere, Senior Server Infrastructure Engineer at Pro-Duo, said: “Proact immediately offered us an implementation plan which included all the steps that had to be taken – this was really convenient for us.

“The appointed Proact project manager made sure everything was steered in the right direction and there was zero downtime, which meant the business never even noticed the switch. Although management of the environment has become a lot easier, we can always rely on Proact’s proactive 24×7 support if we need it.”

Benefits

  • Smooth migration
    Proact’s Professional Services ensured a seamless transition to the new platform.
  • Fast reporting
    Ability to create reports 5x faster than before, enabling business agility
  • Enhanced performance
    Environment can efficiently handle growing amounts of data.
  • Enterprise-class technology
    Future-proof storage operations thanks to proven Pure Storage technology.
  • Simple management
    The solution is easy- to-manage, freeing up time and reducing management costs.
  • Proactive support
    Specialist support on- hand 24x7 in the case of an incident.

Key components

About the customer

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