Proact, Europe’s leading independent provider of data centre and cloud services, offers its customers its own professional and high-quality technical support with local experts. As the first partner in Sweden, the company now also provides in-house support for the Dell PowerStore storage platform.
Since its founding nearly 30 years ago, Proact has worked to help its customers store, protect and create value through their business-critical data – on the best possible technology platform. Proact has a long-standing and close partnership with Dell Technologies and the group holds the highest partner status “Titanium”. The company already offers its own support for several of Dell’s products such as PowerScale, Unity, PowerProtect Data Domain, NetWorker and VxRail.
“We are very proud that Dell gives us this new mandate. We already place great emphasis on training and certification of our specialists. Being able to offer cutting-edge expertise and in-house support is one of Proact’s main strengths and provides an extra layer of security for our customers. With our own stock of spare parts and security-classified on-call technicians, we are ready to respond to our customers’ data centres,” says Magnus Lönn, Managing Director, Proact IT Sweden AB.
“Proact Sweden has been a partner of Dell and previously EMC since the 1990s Dell places very high demands on competence and organisation and Proact is currently the only partner in Sweden that can deliver its own support for their latest storage platform PowerStore. It is of great value for our customers to be able to turn to one and the same partner for their entire data centre strategy. This together with Dell’s new partner strategy bodes for continued growth and new business,” says Jari Bengs, business unit manager for customer support at Proact in Sweden.