Proact Overview

Proact is Europe’s leading independent infrastructure integrator and cloud services enabler. Delivering business agility since 1994 we help organisations across the globe reduce risk, reduce cost and most importantly deliver flexible, available and highly secure IT services.

We are a multi-award winning company, with a mature, successful MCS practice and numerous Blue Chip and Public Sector customers.

Our solutions cover all aspects of data storage, virtualisation, networking and security – with over 3,500 projects successfully delivered and 70PB of data under management in the Proact Enterprise Cloud.

At Proact, we appreciate that our staff are our most important asset.  We know how hard they work for the organisation and its customers, and we offer generous rewards and recognition for our employees’ achievements, commitment and loyalty.  Our annual appraisal and performance management framework provides a tailored learning and development plan for each employee, and we have a bespoke reward and recognition programme in operation across the business.  Our various social events throughout the year are testament to Proact’s social and collaborative culture, and the support we offer all our employees – particularly in the most difficult times in life – is second-to-none, not just within the technology industry but UK business-wide.

We take our corporate social responsibilities and our position in the community extremely seriously.  We have an extensive CSR programme, which all our employees embrace and participate in.  This includes environmental responsibilities, regeneration projects, sponsorship, educational programmes, local partnerships, volunteering and charity fundraising. 

Requirements

We have a very exciting opportunity to join our growing Product Support Group (Field Service) team, based in Chesterfield, with the successful candidate receiving comprehensive training across a range of technologies. This is the perfect position for someone looking for a start or progression within the IT industry.

Attitude, ability, personality and drive are the most important attributes at Proact, so whilst a background from within the technology sector would be advantageous, it is not essential.

Candidates must be confident with travelling and navigating around major cities, driving long distances and working in a warehouse and office environment.

 

Package

Proact offers an incredible package of benefits, ranging from our competitive salaries through to current care and future financial stability for you and your family with our healthcare and pension schemes.

  • Competitive Salary, (plus out of hours standby, overtime payments and a company vehicle with fuel card)
  • Contributing pension scheme
  • Hospital insurance and cash plan healthcare scheme for each employee, with heavily discounted preferential rates to add family members to the scheme
  • 24 days annual leave per year (plus statutory holidays), with an additional holiday purchase scheme in place
  • 3 paid volunteering days per year
  • Childcare voucher scheme
  • Cycle-to-work scheme
  • In-house, bespoke reward and recognition scheme directly linked to our proactive culture, inclusive of long service element
  • Robust annual appraisal process
  • Tailored training and development plans
  • Real opportunities for progression

Location

Based in Chesterfield

Applicant Requirements

Responsibilities

  • Delivery of computer components to customer sites across the UK to meet strict SLA’s.
  • Replacement of failed computer components at customer sites across the UK.
  • Installation, moving and removal of Enterprise computer equipment across the UK.
  • Out of Hours Standby (upon completion of training).

Must have:

  • Current clean driving licence with minimum 2 years driving experience.
  • Technical background relating to PC/server repair and upgrades.
  • The ability to work on your own and as part of a team.
  • Flexibility to work late and weekends on occasions. (May include overnight stays)
  • Willingness to learn new technologies for service and maintenance purposes.

Could have:

  • Field working experience preferred but not essential.
  • Experience of driving fleet vehicles from car to transit van size.
  • Server/SAN systems knowledge.
  • Datacentre experience
  • General IT experience
  • Microsoft Office experience.