Optimised disaster recovery solution – with additional value

From its origins in Sweden in the 1980s where an entrepreneurial team worked in a garage, SWEP has evolved into a global manufacturer with sales offices in 20 countries and production facilities in five. The company’s major product is brazed plate heat exchangers (BPHE) for heating, ventilation, air conditioning and refrigeration (HVACR) and industrial applications, designed to make efficient use of energy, material and space.

Challenge
The manufacturing company SWEP must maintain a reliable IT infrastructure, combined with meeting strict availability requirements for its business-critical applications. A test revealed that the existing disaster recovery solution did not fully meet SWEP’s requirements.

Solution
With Disaster Recovery as a Service from Proact, SWEP is benefitting from a service built with state-of-the-art technology which also offers great flexibility.
Proact provides regular backup of SWEP’s servers, delivered ‘as a service’. This service can also be used to manually restore server operations that are not covered by the main DR solution, providing coverage in a worst case scenario where an outage lasts for an extended time period. In that event, a large and sustained secondary data centre capacity can be provided through Proact Hybrid Cloud (PHC).

During the procurement phase we gained a lot of trust in Proact. The team demonstrated the experience we were looking for and came across as true professionals in this field