Terms and Conditions

You can download the latest version of our Terms and Conditions documents here. If you have any questions feel free to contact us.

Current versions

Service Level Agreement

Service Level Agreement v1.4 valid from 09/12/2021

Standard Terms and Conditions

Standard Terms and Conditions v1.12 valid from 03/08/2022

These terms apply when Proact is delivering goods and/or services to our customers

Terms and Conditions of Purchase of Goods and Services

Terms and Conditions of Purchase of Goods and Services v.2.2 valid from 17/05/2019

These terms apply when Proact is purchasing goods and/or services

Vendor terms

Previous versions

Purchasing terms

Sales terms

Service terms

Proact SLA

MCS terms

Slavery statement